Aesthetic advice through video call

by | May 15, 2018

New mobile app also provides product purchase and cost enquiries.


Singapore-based telehealth platform Doctor Anywhere, together with medical aesthetic clinics in Singapore, have launched the nation’s first online aesthetic service. With this service, Singaporeans seeking aesthetic advice for non-invasive treatments can now video call Singapore-registered doctors through the Doctor Anywhere mobile app (which is available on the Google Play or App Store), anytime, anywhere.

The app also covers a wide range of support services such as product purchase and cost enquiries, and saves users the need to travel, do appointment booking and waiting.

“The Doctor Anywhere app has changed the way many people seek healthcare in Singapore,” said Athena Lee, CEO of Doctor Anywhere, who shared that they serve more and more users and doctors, and see an increasing interest in aesthetic services. “Our move into this sector is driven by our observations as well as feedback from practitioners and users who sought accessible and affordable medical aesthetic services supported by our app. We believe that telehealth can cater to this demand, while giving care-seekers a reliable channel to connect with their providers.”

Dr Kevin Kok, director of Medical Services at Doctor Anywhere, added: “Many care-seekers simply want their questions and concerns addressed before going for a physical consultation. Our real-time service targets this by allowing them to engage face-to-face with qualified doctors within minutes, without having to make a clinic trip.”

Apart from the new aesthetic service, Doctor Anywhere also offers online General Practitioner consultations through video call on the mobile app, with online payment and medication delivery. This supports providers in their care for patients and provides care-seekers with an additional option to engage with healthcare professionals. The company is planning to launch a few more services by the end of the year.

“With technology, better health outcomes are more achievable than ever before,” said Lee.

All practising medical doctors hold full registrations with the Singapore Medical Council (SMC). Doctor Anywhere’s practices are compliant with the Personal Data Protection Act (PDPA) and the National Telemedicine Guidelines (NTG). Patients’ data and health records are only accessible to healthcare providers directly involved in the patients’ care, and to support service delivery.




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